Returns & Exchanges
At Artika, we want you to be completely satisfied with your home lighting and fixtures, which is why we offer a 30-day return policy for items in their original packaging. Please ensure products are uninstalled and in resalable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the process.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
- 3.Pack and Ship
Carefully repackage the item in its original Artika box with all hardware and manuals, then drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned fixture, your refund will be processed back to your original payment method within 5-7 business days.
